Privacy Policy
Last updated July 28, 2026
Absurd AI, Inc. (“Absurd,” “we,” “us” or “our”) provides a hosted platform for creating, editing, and collaborating on AI-generated images and video. This Privacy Policy describes how Absurd processes personal information that we collect through our digital or online properties or services that link to this Privacy Policy (including as applicable, our website, mobile application, and social media pages) as well as our marketing activities, live events and other activities described in this Privacy Policy (collectively, the “Service”).
This Privacy Policy does not apply to content and data that we process on behalf of our business customers when providing the Service to them (for example, the files, prompts, and materials a customer uploads). We process that information as a service provider/processor under our customer agreement and Data Processing Addendum; if you have questions about such information, please contact the business customer that controls it.
Our Service is designed for businesses and their authorized personnel. We treat the personal information we collect through the Service as relating to individuals acting on behalf of a business, and not in their personal capacity.
Please see the Notice to European users section for additional information for individuals located in the European Economic Area or United Kingdom (which we refer to as “Europe”, and “European” should be understood accordingly) below.
Personal information we collect
Information you provide to us.
Personal information you may provide to us through the Service or otherwise includes:
- Contact data, such as your first and last name, email address, billing and mailing addresses, professional title and company name.
- Demographic data, such as your city, state, country of residence, postal code, and age.
- Profile data, such as the username and password that you may set to establish an online account on the Service, date of birth, redemption code, biographical details, photograph or picture, links to your profiles on social networks, interests, preferences, information about your participation in our contests, promotions, or surveys, and any other information that you add to your account profile.
- Communications data based on our exchanges with you, including when you contact us through the Service, communicate with us via chat features, social media, or otherwise.
- Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.
- Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
- User-generated content and input data, such as photos, images, music, videos, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, or otherwise make available on the Service, as well as associated metadata. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data.
- Payment data needed to complete transactions, including payment card information or bank account number.
- Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.
Third-party sources.
We may combine personal information we receive from you with personal information falling within one of the categories identified above that we obtain from other sources, such as:
- Public sources, such as government agencies, public records, social media platforms, and other publicly available sources.
- Data providers, such as information services and data licensors.
- Partners, such as marketing partners and event co-sponsors.
- Customers.
- Service providers that provide services on our behalf or help us operate the Service or our business.
- Business transaction partners. We may receive personal information in connection with an actual or prospective business transaction. For example, we may receive your personal information from an entity we acquire or are acquired by, a successor, or assignee or any party involved in a business transaction such as a merger, acquisition, sale of assets, or similar transaction, and/or in the context of an insolvency, bankruptcy, or receivership.
- Third-party services, such as social media services, that you use to log into, or otherwise link to, your Service account. This data may include your username, profile picture and other information associated with your account on that third-party service that is made available to us based on your account settings on that service.
Automatic data collection.
We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications and other online services, such as:
- Device data, such as your computer or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
- Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
- Communication interaction data such as your interactions with our email, text or other communications (e.g., whether you open and/or forward emails). We may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails.
For more information concerning our automatic collection of data, please see the Tracking and other technologies section below.
Data about others.
We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.
Images, video, and depicted individuals
The Service processes images, video, and audio you provide that may contain identifiable faces and voices, and it can composite a real person into generated scenes from reference images you upload. The Service is not a biometric identification system: it does not intentionally create facial-geometry data, voiceprints, or other biometric identifiers or templates from that content, and it does not use faces or voices to identify, verify, or authenticate any individual. Absurd does not collect or verify releases from depicted individuals; you are responsible for holding all rights and consents needed for anyone whose image, likeness, or voice appears in your content.
Tracking and other technologies
Cookies and other technologies.
Some of our automatic data collection is facilitated by cookies and other technologies. For more information, see our Cookie Notice. We will also store a record of your preferences in respect of the use of these technologies in connection with the Service.
Chat and other artificial intelligence (“AI”) technologies.
To generate outputs and power in-product features, the Service sends your inputs (such as prompts and uploaded content) to third-party AI model providers, including OpenAI, Google, and Anthropic. We contractually require these providers to maintain appropriate data-protection safeguards and, except with a workspace administrator’s opt-in, not to use your content for generalized AI model training.
For information concerning your choices with respect to the use of tracking technologies, see the Your choices section of our Cookie Notice.
How we use your personal information
We may use your personal information for the following purposes or as otherwise described at the time of collection:
Service delivery and operations.
We may use your personal information to:
- provide the Service;
- enable security features of the Service;
- establish and maintain your user profile on the Service;
- facilitate your invitations to friends who you want to invite to join the Service;
- facilitate social features of the Service, such as identifying and suggesting connections with other users of the Service and providing chat or messaging functionality;
- communicate with you about the Service, including by sending Service-related announcements, updates, security alerts, and support and administrative messages;
- communicate with you about events or contests in which you participate; and
- provide support for the Service, and respond to your requests, questions and feedback.
Service personalization.
This may include using your personal information to:
- understand your needs and interests;
- personalize your experience with the Service and our Service-related communications; and
- remember your selections and preferences as you navigate webpages.
Service improvement and analytics.
We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which pages are most and least visited and how visitors move around the Service, as well as user interactions with our emails, and to develop new products and services. For more information on analytics, see our Cookie Notice.
Marketing.
We may use your personal information for marketing purposes. Direct marketing: we may send you direct marketing communications and may personalize these messages based on your needs and interests. You may opt out of our marketing communications as described in the Your choices section below.
Events, promotions and contests.
We may use your personal information to:
- administer promotions and contests;
- communicate with you about promotions or contests in which you participate; and
- contact or market to you after collecting your personal information at an event.
Compliance and protection.
We may use your personal information to:
- comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas, investigations or requests from government authorities;
- protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims);
- audit our internal processes for compliance with legal and contractual requirements or our internal policies;
- enforce the terms and conditions that govern the Service; and
- prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.
Corporate events.
We may share certain personal information in the context of actual or prospective corporate events. For more information, see How we share your personal information below.
To create aggregated, de-identified, or anonymized data.
We may create and use de-identified and aggregated data for our lawful business purposes. We do not use your inputs or outputs to train, fine-tune, or improve any AI model, our own or a provider’s, without the opt-in of a workspace administrator.
Further uses.
In some cases, we may use your personal information for further uses, in which case we will ask for your consent to use your personal information for those further purposes if they are not compatible with the initial purpose for which information was collected.
Retention
We generally retain personal information to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we may consider factors such as the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements. We delete content from active systems within 30 days of a valid deletion request or termination, and instruct applicable providers to delete it; short-lived backups age out on roughly a 7-day cycle. We retain account, invoice, payment, and tax records for up to 7 years to meet legal and accounting requirements.
When we no longer require the personal information we have collected about you, we may either delete it, anonymize it, or isolate it from further processing.
Your choices
In this section, we describe the rights and choices available to all users. Users who are located in certain U.S. states and Europe can find additional information about their rights below.
- Access or update your information. If you have registered for an account with us through the Service, you may review and update certain account information by logging into the account.
- Opt out of communications. You may opt out of marketing-related emails by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us. Please note that if you choose to opt out of marketing-related emails, you may continue to receive service-related and other non-marketing emails.
- Model training. We do not use your content to train, fine-tune, or improve any artificial-intelligence or machine-learning models without a workspace administrator’s opt-in. We may create and use aggregated and de-identified data, which does not identify you, for our lawful business purposes.
- Cookies and other technologies. For information about cookies and other technologies employed by the Service and how to control them, see our Cookie Notice.
- Blocking images and clear GIFs. Most browsers and devices allow you to configure your device to prevent images from loading. To do this, follow the instructions in your particular browser or device settings.
- Privacy settings. We make available certain privacy settings on the Service.
- Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals. To find out more about “Do Not Track,” please visit allaboutdnt.com.
- Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
- Linked third-party platforms. If you choose to connect to the Service through your social media account or other third-party platform, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.
- Delete your content or close your account. You can request that we delete your content by contacting us. If you wish to request to close your account, please contact us.
Other sites and services
The Service may contain links to websites, mobile applications, and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites, mobile applications or online services operated by third parties, and we are not responsible for their actions. We encourage you to read the privacy policies of the other websites, mobile applications and online services you use.
Security
We employ technical, organizational and physical safeguards designed to protect the personal information we collect. However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
International data transfer
We are headquartered in the United States and may use service providers that operate in other countries. Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country. Persistent customer data generally rests in the United States. Regional storage settings (such as a Western North America location) are placement preferences, not contractual residency guarantees, and some infrastructure and delivery providers operate on global edge networks. Some providers operate outside the United States. For example, a video-model provider is a Hong Kong company that has confirmed it runs inference on infrastructure outside mainland China. Where we transfer personal information from Europe to a country without an adequacy decision, we rely on appropriate safeguards such as standard contractual clauses.
Users in Europe should read the important information provided in the Notice to European users about transfer of personal information outside of Europe.
Children
The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.
How to contact us
If you have questions about our practices or if you would like to exercise any privacy related right that may be available to you, please contact us via one of the methods listed below.
- Email: privacy@absurd.com
- Mail: 3143 S. La Cienega Blvd., Los Angeles, CA 90016
- Phone: 650 686-8634
Additional U.S. state privacy disclosures
California: “Shine the Light.”
Under California’s “Shine the Light” law (California Civil Code § 1798.83), a California resident who has an established business relationship with us may request information about our disclosure of certain personal information to third parties for those third parties’ own direct marketing purposes. We do not share personal information with third parties for their own direct marketing. California residents may send a request, with “Shine the Light Request” in the subject line and their name and mailing address, to privacy@absurd.com.
Nevada.
Nevada residents have the right to opt out of the “sale” of certain personal information for monetary consideration under Nevada law (NRS Chapter 603A). We do not sell personal information for monetary consideration. A Nevada resident who wishes to submit an opt-out request covering any potential future sale may email privacy@absurd.com.
Notice to European users
Where this notice applies.
The information provided in this “Notice to European users” section applies only to individuals in the United Kingdom and the European Economic Area (i.e., “Europe” as defined at the top of this Privacy Policy).
Personal information.
References to “personal information” in this Privacy Policy should be understood to include a reference to “personal data” (as defined in the GDPR), i.e., information about individuals from which they are either directly identified or can be identified.
Controller.
Absurd is the controller in respect of the processing of your personal information covered by this Privacy Policy for purposes of European data protection legislation (i.e., the EU GDPR and the so-called ‘UK GDPR’ (as and where applicable, the “GDPR”)). See How to contact us above for our contact details.
Our legal bases for processing.
In respect of each of the purposes for which we use your personal information, the GDPR requires us to ensure that we have a “legal basis” for that use. Our legal bases are: Contractual Necessity, where we need to perform a contract we are about to enter into or have entered into with you; Legitimate Interests, where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests; Compliance with Law, where we need to comply with a legal or regulatory obligation; and Consent, where we have your specific consent to carry out the processing for the purpose in question.
The bases we rely on for each purpose are set out below. For more information on these purposes and the data types involved, see How we use your personal information.
Service delivery and operations
- Information
- Contact data, demographic data, profile data, communications data, transactional data, user-generated content and input data, payment data, device data.
- Legal basis
- Contractual Necessity.
Security
- Information
- Contact data, device data, online activity data, general location data.
- Legal basis
- Compliance with Law. Legitimate Interests: we have a legitimate interest in ensuring the ongoing security and proper operation of our Service and associated IT services, systems, and networks.
Service improvement and analytics
- Information
- Contact data, demographic data, profile data, device data, online activity data, general location data, communication interaction data.
- Legal basis
- Legitimate Interests: we have a legitimate interest in providing you with a good service, which is personalised to you and that remembers your selections and preferences. Consent, in respect of any optional cookies used for this purpose.
Direct marketing
- Information
- Contact data, demographic data, profile data, communications data, transactional data, marketing data, communication interaction data.
- Legal basis
- Legitimate Interests: we have a legitimate interest in promoting our operations and goals as an organisation and sending marketing communications for that purpose. Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given marketing communications.
Events, promotions and contests
- Information
- Promotion data, contact data, demographic data, profile data, communications data.
- Legal basis
- Contractual Necessity, to administer the promotions and contests in accordance with the terms or rules thereof (including communicating with you as and where necessary). In respect of promoting these promotions and contests: Legitimate Interests: we have a legitimate interest in promoting them, including associated publicising of our business and operations; and Consent, in circumstances or in jurisdictions where consent is required under applicable data protection laws to the sending of any given promotional communications.
Compliance and protection
- Information
- Contact data, demographic data.
- Legal basis
- Compliance with Law. Legitimate Interests: where Compliance with Law is not applicable, we and any relevant third parties have a legitimate interest in participating in, supporting, and following legal process and requests, including through co-operation with authorities. We and any relevant third parties may also have a legitimate interest of ensuring the protection, maintenance, and enforcement of our and their rights, property, and/or safety.
Corporate events
- Information
- Any and all data types relevant in the circumstances.
- Legal basis
- Legitimate Interests: we and any relevant third parties have a legitimate interest in providing information to relevant third parties who are involved in an actual or prospective corporate event (including to enable them to investigate, and where relevant to continue to operate, all or relevant part(s) of our operations). However, we would always look to take steps to minimize the amount and sensitivity of any personal information shared in these contexts where possible and appropriate.
Research and development, and creating aggregated, de-identified and/or anonymized data
- Information
- Any and all data types relevant in the circumstances.
- Legal basis
- Legitimate Interests: we have a legitimate interest, and believe it is also in your interests, that we are able to take steps to ensure that our Services operate as intended.
Further uses
- Information
- Any and all data types relevant in the circumstances.
- Legal basis
- The original legal basis relied upon, if the relevant further use is compatible with the initial purpose for which the personal information was collected. Consent, if it is not.
Retention.
We retain personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements, establishing or defending legal claims, or for Compliance and protection purposes.
To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
When we no longer require the personal information we have collected about you, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. If we anonymize your personal information (so that it can no longer be associated with you), we may use this information indefinitely without further notice to you.
No sensitive personal information.
We ask that you not provide us with any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the services, or otherwise to us. If you provide us with any sensitive personal information when you use the services, you must consent to our processing and use of such sensitive personal information in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive personal information, you must not submit it through our services.
No automated decision-making and profiling.
As part of the Service, we do not engage in automated decision-making and/or profiling which produces legal or similarly significant effects.
Your rights.
European data protection laws give you certain rights regarding your personal information. If you are located in Europe, you may ask us to take the following actions in relation to your personal information that we hold:
- Access. Provide you with information about our processing of your personal information and give you access to your personal information.
- Correct. Update or correct inaccuracies in your personal information.
- Delete. Delete your personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have exercised your right to object to processing (see below).
- Transfer. Transfer a machine-readable copy of your personal information to you or a third party of your choice.
- Restrict. Restrict the processing of your personal information, for example if you want us to establish its accuracy or the reason for processing it.
- Object. Object to our processing of your personal information where we are relying on Legitimate Interests. You also have the right to object where we are processing your personal information for direct marketing purposes.
- Withdraw consent. When we use your personal information based on your consent, you have the right to withdraw that consent at any time.
You may submit these requests by email to privacy@absurd.com or our postal address provided above. We may request specific information from you to help us confirm your identity and process your request. Whether or not we are required to fulfill any request you make will depend on a number of factors (e.g., why and how we are processing your personal information); if we reject any request you may make (whether in whole or in part) we will let you know our grounds for doing so at the time, subject to any legal restrictions.
Your right to lodge a complaint with your supervisory authority.
In addition to your rights outlined above, if you are not satisfied with our response to a request you make, or how we process your personal information, you can make a complaint to the data protection regulator in your habitual place of residence. For users in the European Economic Area, the contact information for the data protection regulator in your place of residence can be found at edpb.europa.eu. For users in the UK, the regulator is the Information Commissioner’s Office, Water Lane, Wycliffe House, Wilmslow, Cheshire SK9 5AF, tel. +44 303 123 1113, ico.org.uk.
Data processing outside Europe.
We are a U.S.-based company and many of our service providers, advisers, partners or other recipients of data are also based in the U.S. This means that, if you use the Service, your personal information will necessarily be accessed and processed in the U.S. It may also be provided to recipients in other countries outside Europe.
It is important to note that the U.S. is not the subject of an ‘adequacy decision’ under the GDPR. Basically, this means that the U.S. legal regime is not considered by relevant European bodies to provide an adequate level of protection for personal information, which is equivalent to that provided by relevant European laws.
Where we share your personal information with third parties who are based outside Europe, we try to ensure a similar degree of protection is afforded to it by making sure one of the following mechanisms is implemented:
- Transfers to territories with an adequacy decision. We may transfer your personal information to countries or territories whose laws have been deemed to provide an adequate level of protection for personal information by the European Commission or UK Government (as and where applicable) (from time to time).
- Transfers to territories without an adequacy decision. We may transfer your personal information to countries or territories whose laws have not been deemed to provide such an adequate level of protection (e.g., the U.S., see above). However, in these cases we may use specific appropriate safeguards, which are designed to give personal information effectively the same protection it has in Europe, for example standard-form contracts approved by relevant authorities for this purpose; or, in limited circumstances, we may rely on an exception, or ‘derogation’, which permits us to transfer your personal information to such country despite the absence of an ‘adequacy decision’ or ‘appropriate safeguards’, for example reliance on your explicit consent to that transfer.
You may contact us if you want further information on the specific mechanism used by us when transferring your personal information out of Europe. You may have the right to receive a copy of the appropriate safeguards under which your personal information is transferred by contacting us at privacy@absurd.com.